Emergencies

In Lisbon, in case of an emergency, you should:

1. Call the emergency number:
   • 112 – This is the European emergency number, which works in Portugal and connects you to the police, fire department, and medical emergency services. Operators usually speak multiple languages, including English.
2. Provide first aid if possible and safe to do so.
   
3. Give the operator the following information:
   • Location of the incident (address, landmarks).
   • Type of emergency (e.g., car accident, fire, sudden health issue).
   • Number of people affected and their condition.
   • Your contact details.
     
4. If medical help is needed:
   • You can go to the nearest Emergency Room (Urgência) in a public hospital.
     
   • It’s recommended to have the European Health Insurance Card (EHIC) if you are an EU citizen and not yet a resident in Portugal (there will be a co-payment by your home country)
     
   • You can call the SNS 24 number: 808 24 24. This is a really important number that can help you in a lot of situations. They can talk with you in english also, and you can have the opportunity to talk with nurses and tell them your symptoms.
     
   • In case you have an emergency during the day and you need a fast medical consult you can go to the “Centro de Saude” where you are enrolled. You should be starting a queue at 7 in the morning and wait to have a “Senha” (ticket) and wait for your turn to see a doctor. They can also give you a certificate of sickness.
     
5. Contact your embassy:
   • If consular assistance is required, get in touch with your country’s embassy in Lisbon.

Here you have a link where to find other number that can help you in other situations: 

https://www2.gov.pt/pt/linhas-uteis

For instance: 

Linha Nacional de Emergência Social – Social Emergency Social Line
Number : 144
Available every day 24h per day
It helps to provide a quick response to situations that require social assistance and protection: ex homeless in the street that need a place to stay and future assistance.

Informations and support to victims of gender based violence
TELEFONE : 808 202 148
24h, everyday
It’s an emergency line that can help provide information about victims rights and other important resources in the national territory. 

Places that can support victims of gender based violence:

– Espaço Julia
– AMCV – Associação de Mulheres Contra a Violência
  Tel.: 21 380 21 65

• APAV – Associação Portuguesa de Apoio à Vítima
  http://www.apav.pt/vd/ – Linha de apoio à vítima (dias úteis das 09h às 19h): 116 006
• UMAR – União de Mulheres Alternativa e Resposta
  http://www.umarfeminismos.org/ – Sede (Lisboa): 218 873 005

In case of natural disaster
During the last years, the risk of natural disaster has increased a lot.
So, Lisbon City Council presented some meeting point in case of emergency divided by Freguesias: 

Santa Maria Maior
Praça Dom Pedro IV (Rossio)
Praça da Figueira
Martim Moniz
Miradouro de São Pedro de Alcantara (Misericordia)
Campo de Santa Clara (Sao Vicente) 

Sao Vicente
Largo da Graça
Campo de Santa Clara
Avenida Geral Roçadas (parking close to Vila Candida)

Misericordia

Miradouro de São Pedro de Alcantara
Praça do Príncipe Real
Jardim de São Bento

Estrela
Tapada das Necessidades
Jardim da Estrela
Jardim de Sao Bento
Praça Joao Bosco 

Lumiar
Rua Professor Luís da Cunha Gonçalves
Jardim do Templo Hindu (Azinhaga dos Ulmeiros)
Largo do Paço do Lumiar
Colégio Planalto
Jardim Professor António Sousa Franco
Antigas oficinas do Metropolitano de Lisboa
Quinta das Conchas
Jardim da Quinta de Santa Clara